Information we collect
Public forms may collect your name, email address, phone number, property location, property type, current channels, listing links, operating challenges and information you choose to provide for a property review.
Privacy and owner data
Property information should be handled with clear purpose.
This notice explains how SignalDeskHQ uses information submitted through public owner forms. It does not replace a service-specific data agreement where one is required.
How we use it
We use this information to assess service fit, prepare an indicative property review, respond to your request and improve the owner journey. Submitting a form does not authorise us to access accounts, contact guests or change a booking.
What not to submit
Do not submit passwords, one-time PINs, payment-card details, identity documents, guest personal information or private account credentials through a public form. We will request secure information only through an agreed controlled process when required.
Service providers
We may use approved hosting, email, analytics and workflow providers to operate the website and process requests. Access should be limited to the minimum required for the service, with contractual and technical controls appropriate to the data involved.
Retention and deletion
We retain owner-enquiry and property-review information only for as long as needed to respond, deliver an agreed service, maintain necessary business records or meet legal obligations. You may request correction or deletion, subject to lawful retention requirements.
Your choices
You may ask what information we hold about you, request a correction, withdraw consent for optional follow-up or ask us to delete information that is no longer required. Contact us using the website enquiry route and identify the property or email address concerned.
Need to contact us?