Managed co-hosting packages

Choose the level of support that fits how you host.

Start with one property, add ongoing co-hosting support, or create a consistent operating model across a portfolio.

Request an owner consultation Start the Property Score

Three support levels

Commercially clear, with owner control kept visible.

One-property launch

Launch

Prepare one property for a clearer commercial and guest journey.

Best for: Owners who need stronger property information, listing positioning and a structured direct-enquiry foundation before ongoing management.

Included: Property Score or equivalent baseline review
Included: Listing and revenue-support recommendations
Included: Approved property facts and guest-information gaps
Included: Direct-enquiry journey setup

Owner control: Property facts remain owner-approved.

Pricing is confirmed after reviewing the property, service mix and operating workload.

Request an owner consultation Start the Property Score

Ongoing co-host support

Managed Co-Host

Provide ongoing digital co-hosting support with human oversight.

Best for: Owners who want help handling routine enquiries and operating priorities while retaining approval over material decisions.

Included: Guest-management support
Included: Owner-approved property knowledge
Included: Direct-enquiry follow-up
Included: Listing and revenue recommendations

Owner control: Sensitive guest promises remain owner-approved.

Pricing is confirmed after reviewing the property, service mix and operating workload.

Request an owner consultation Explore service scope

Multi-property support

Portfolio

Create consistent standards and reporting across several units or properties.

Best for: Owners who need shared operating standards, portfolio visibility and coordinated support across multiple properties.

Included: Portfolio-level property standards
Included: Managed-service scope per approved property
Included: Shared owner reporting
Included: Enquiry and guest-support consistency

Owner control: Property-level changes remain owner-approved.

Pricing is confirmed after reviewing the property, service mix and operating workload.

Request an owner consultation Explore service scope

Compare support

What each package is designed to cover.

Support area	Launch	Managed Co-Host	Portfolio
Property baseline	Included	Included	Included
Listing and revenue support	Included	Included	Included
Guest management	Not included	Included	Included
Direct-enquiry support	Included	Included	Included
Owner reporting	Included	Included	Included
Operations coordination	Not included	Optional / scoped	Optional / scoped
Multi-property support	Not included	Optional / scoped	Included
Ongoing support	Not included	Included	Included
Owner approvals	Included	Included	Included

How pricing is set

A quote follows the real work.

Pricing is confirmed after reviewing the property, service mix and operating workload.

Number of properties or units
Selected service areas
Guest-support and enquiry volume
Direct-enquiry setup requirements
Reporting requirements
Location and physical-operations scope
Third-party or supplier requirements where separately approved

Owner control

Material decisions stay with you.

Owner approval remains required for material price changes, discounts and refunds, sensitive guest promises, property changes, supplier appointments, material maintenance spend and new integrations.

Service proof

The support model is grounded in approved property facts, the managed-service scope and the Riebeek Vista public property example. It does not claim revenue, occupancy, booking or response-time results.

Questions owners ask

Do I have to start with the Property Score?

No. It is the recommended entry diagnostic when a baseline review will make the next step clearer.

How is the quote calculated?

It follows the property, service mix and operating workload discussed in the consultation.

Can I change package later?

Yes. The service fit can be reviewed as the property or portfolio changes.

Does SignalDeskHQ send guest messages automatically?

No. Sensitive communication remains human-reviewed and owner-approved.

Does this include cleaning or maintenance?

Physical operations are only coordinated where separately scoped and accepted.

Is this connected to Airbnb or Booking.com?

No live OTA or PMS authority is included unless separately activated.

Can guests book and pay online today?

No. Direct enquiries remain manual; no payment or booking confirmation happens through these packages.

What happens after I request a consultation?

A team member reviews the property, service fit and practical next step. No meeting or property action is confirmed by the request.

Ready to discuss the right level of support?

Request an owner consultation Start the Property Score