01Available as a human-supported pilot
Weekly owner brief
A concise summary of what changed, what is blocked and which decision needs owner attention.
Owner Desk support
A clearer weekly view of the work and decisions around your property.
Owner Desk brings property improvements, guest-support priorities, exceptions and owner decisions into one reviewable weekly rhythm. It begins as a human-supported service, not an unattended automation product.
What the service organises
Reserve owner attention for decisions that genuinely need it.
Routine information becomes structured. Important exceptions remain visible, explained and reviewable.
02Available as a human-supported pilot
Owner decision list
Discounts, exceptions, refunds and sensitive requests separated from routine work.
03Prepared and human-reviewed
Guest-support priorities
Repeated questions and draft response patterns grouped around approved property facts.
04Available after Property Score
Property improvement list
Listing, amenity, access and operating gaps converted into a visible action list.
How the pilot works
Review, organise, approve, follow through.
The service begins with a controlled manual rhythm. Deeper automation is introduced only when the facts, permissions and escalation rules are ready.
Review the property
Use the Property Score and owner context to identify the most important operating gaps.
Organise the week
Separate routine follow-up from owner decisions and material exceptions.
Prepare for review
Present concise drafts, recommended actions and supporting context.
Act only after approval
Apply only the agreed action and keep the outcome visible in the next owner update.
Related views
Understand what each module represents today.
Public previews are labelled separately from authenticated foundations and future connected workflows.
Trust boundaries
Clear owner authority before any connected action.
Owner control
Discounts, refunds, unusual guest promises and public changes remain visible before action.
Human review
Guest-facing drafts are reviewed before any external send. Live WhatsApp transport is not active.
Connected tools
Calendar, messaging and payment connections remain planned until permissions, providers and controls are separately approved.
Recommended sequence